產品資訊 - customer satisfaction survey device->Electronic

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customer satisfaction survey device

產品分類 :

電子電工->電類產品->電子品

產品規格

Model No:	M8

Country	CN
Brand	sundyn
Materials	ABS
Size	252510
Weight	1.0
Minimum Order	1

產品描述

Imagine being able to contact a customer only minutes after he has touched the device several times. Any satisfaction survey and defects feedback can be clearly display on management software,
manager could deal with passive info in time. converting a disappointed customer into a happy one. Wouldn 't you call that excellent service?
It is a complete satisfaction survey management and defects feedback system. This solution helps you to create and distribute your surveys through a range of interactive devices. You can get
customer feedback immediately; also can get the Specific points of complaints it can be used for staff management;. service measurements and market research, achieving quality
improvement and service excellence. It provides organizations customer insight and business direction.
Working flow

customer evaluation after staff giving Voice prompt
When a customer came to the counter, staff will press the computer hot keys to meet customers. Then evaluation device radio "welcome", staff triggers hot keys after complete of the relevant business, the evaluation device would say "please evaluate my service" to . remind the customer to evaluate customers press the button on the terminal device to evaluate staff service according to their own service experience, after the completion of the assessment, device will say "thank you" Data transmission process:. data transmit from terminal to the client software, transmit to the server through local area network; Server record and deal with data, you can set up working state of the evaluation using system management software and query evaluation data using system management software.
customer evaluation independent without prompt
. When the customer complete some business at the counter or in the hall customers press the button on the terminal device to evaluate staff service or the whole hall according to their own service experience.Data transmission process: data transmit from terminal to the client software, transmit to the server through local area network; Server record and deal with data, you can set up working state of the evaluation using system management software and query evaluation data using system management software.